Formstack Appoints a New CEO to help Lead the Company in the Next Phase of Growth

Press Release
December 4, 2023

A leader in data collection and workflow automation appoints Aled Miles, seasoned SaaS executive and board member, as Chief Executive Officer after a global search

Fishers, Indiana (December 4, 2023) Formstack, a PSG and Silversmith backed software-as-a-service (SaaS) company that provides a versatile, no-code suite to create and orchestrate workflow with custom forms, documents, and eSignatures, announced the appointment of a new Chief Executive Officer, Aled Miles, to drive the company in its next stage of growth. Miles, the former President and CEO of Sauce Labs, Telesign, and former executive at Symantec, will be succeeding outgoing CEO, Chris Byers, one of the company’s early leaders after 13 years leading the organization.

“This is a tremendous opportunity to lead a purposeful company focused on automating repetitive work with easy to use solutions. Digitizing what matters to save time and money for individuals and enterprises is a top priority,” Miles said. “Formstack has positive financial momentum and an incredibly talented team. I’m excited to help unlock the next chapter of growth for this great organization.”

Aled Miles was most recently the President and CEO of Sauce Labs, a global leader in continuous test and error reporting solutions. During his four year tenure, he helped guide the company through an organic and inorganic growth transformation leading to an additional investment from private equity firm TPG. Before that, he was the CEO of TeleSign, where he helped lead the company to a successful acquisition by Belgian national telecoms provider ‘Proximus’ in 2019 for over $230M. During a two-part 20-year career at security giant Symantec, he was responsible for the global $2BN Norton software business, the Northern Europe and Latin American geographies and spent four years on the executive committee based in San Francisco. He has held board positions at Whispir (ASX: WSP), Sapien Cyber, and was the executive chairman of IoTium until the sale to Nasdaq listed (VIEW). He is also the Welsh Government Envoy to the United States, appointed in September 2020.

“After an extensive search process, we are excited about the appointment of Aled Miles to the CEO role at Formstack,” said Tom Reardon, Managing Director of PSG. “We believe he has the depth of experience to lead Formstack through its next growth phase and help the company achieve its vision of being the clear market leader in the data collection and workflow automation market.” 

Miles is succeeding current CEO Chris Byers, who is stepping down from his role after 13 years.  “We have been incredibly fortunate to have Chris’ steady hand at the helm of Formstack over the past decade,” shared Jim Quagliaroli, Managing Partner of Silversmith Capital Partners. “He has overseen impressive growth from a small start-up to a profitable scaled business with over 20,000 customers, and is leaving the business on strong footing for continued growth.”

Miles’ appointment is effective immediately.

About Formstack
Backed by PSG Equity and Silversmith Capital Partners, Formstack is a data capture and activation platform that makes automation workflows accessible to everyone, making companies productive so they can fulfill their purpose. Formstack offers drag-and-drop functionality, open API, and seamless integrations to streamline data collection, document generation, eSignature, and more. Formstack additionally offers a native Salesforce form solution to streamline how Salesforce users capture and update records. Whether you're a small business or a large enterprise, Formstack provides a single, customizable solution for all of your data collection and workflow needs. Launched in 2006, Formstack is trusted by over 32,000 organizations worldwide—including Kaiser Permanente, Shell, Shopify, Uber, and Netflix—to digitize what matters, automate workflows, and fix processes. To learn more, visit: